Cancellation Policy

Before detailing our cancellation and refund policy, we want to clarify that we are a travel service provider, so we do not make any decisions regarding cancellation and refund. It depends on the airline's policies, and we will follow the same:

Here are the key details of the refund and cancellation policy:

• Flyfarebuddy generally provides non-refundable flight tickets with various airlines. However, some tickets are refundable as per their cancellation and refund policy, so passengers can claim accordingly, if applicable.
• Passengers need to make a cancellation request within 24 hours of booking to receive a refund, if authorised by the airline.
• Our travel booking platform does not provide any assurance on flight bookings cancellation and refund.
• If applicable, refunds are only given in the form of a travel credit and can be use for future bookings with the same airline.
• When using travel credits, it is important to pay the difference in fare, airline charges, and post-ticketing fee by Flyfarebuddy.
• We are a major travel service provider, so we do not provide any representation of the service charges.
• Assurance on cancellation and refund is given by the specific airline, as we are not responsible for it.
• As a travel service provider, we do not provide a specific timeframe to passengers for cancellation and refund. We handle each cancellation and refund request in sequence and forward it to the appropriate airlines for approval before processing the refund.
• We will inform the passengers through email that we have received their cancellation request after it has been submitted over the phone call with a reference for future interaction.
• We do not promise the customers that they will get a refund.
• During the cancellation process, we are not entitled to refund the service charge as it is charged to the passenger at the time of booking.
• Refunds are completely decided by the specific airlines. Generally, it takes around 60-90 days to settle the refund request from the request date.
• If the airline determines that the refund request is invalid under the terms of the policy, it may impose a penalty. Additionally, passengers will be charged a service fee. Furthermore, the charge would vary according to the ticket class and the number of passengers.

The above refund and cancellation rules are in accordance with the specific airline's policies. However, we have no control over refunds as it is disbursed by the airline.